Terms of Use

Effective Date: 07/01/2025

Welcome to Savage Kitchen! These Terms of Service (“Terms”) govern your use of the Savage Kitchen website (the “Website”) and our meal preparation services (“Services”). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Services.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website.

1. About Savage Kitchen

Savage Kitchen provides extremely nutritious, macro-packed meals to help you achieve peak performance, always. We are here to support you at every step of your journey, to help you look and feel your very best.

2. Eligibility

By using our Services, you confirm that you:

Are at least 16 years old or have the consent of a legal guardian.
Reside in the United Kingdom.
Have the capacity to enter into a legally binding agreement.

3. Orders and Payment

3.1 Placing Orders

Orders can be placed through our Website. You are responsible for ensuring that all information provided (e.g., delivery address, dietary requirements) is accurate and up to date.

3.2 Pricing and Payment

All prices are displayed in GBP and include VAT where applicable.
Payments must be made at the time of order via our secure payment system.
We accept credit card

4. Delivery

4.1 Service Areas

Savage Kitchen delivers within specific areas of Dunfermline. Please check our Website for current delivery zones.

4.2 Delivery Times

We aim to deliver meals as per your selected schedule. However, delivery times are estimates, and we are not liable for delays caused by circumstances beyond our control.

4.3 Risk of Loss

Once meals are delivered to the address provided, the risk of loss or damage passes to you. Please ensure someone is available to receive the order, or follow delivery instructions to arrange a safe drop-off.

5. Refunds and Cancellations

5.1 Refunds

Refunds are considered on a case-by-case basis. If you are dissatisfied with your order, please contact us within 24 hours of delivery with details of the issue.

5.2 Cancellations

Cancellations must be made at least 48 hours before your delivery/collection date to be eligible for a refund.

6. Dietary Requirements and Allergies

Savage Kitchen prepares meals in a kitchen that handles common allergens, including nuts, dairy, and gluten. While we take care to accommodate dietary preferences, we cannot guarantee meals are free from cross-contamination. You are responsible for notifying us of any allergies or intolerances when placing your order.

7. Use of the Website

7.1 Intellectual Property

All content on the Savage Kitchen Website, including text, images, and branding, is the intellectual property of Savage Kitchen. You may not reproduce, distribute, or use our content without written permission.

7.2 Prohibited Use

You agree not to:

Use the Website for unlawful purposes.
Interfere with or disrupt the functionality of the Website.
Attempt to access or collect data from other users.

7.3 Minor variations in goods

We will take reasonable care to ensure that representations and descriptions of goods appearing on our website are correct. We have made reasonable efforts to display as accurately as possible the appearance of our goods.
The labelling or packaging of the goods you receive may differ from the images of these which you see on our site.

8. Limitation of Liability

To the fullest extent permitted by law, Savage Kitchen is not liable for:

Indirect, incidental, or consequential damages arising from the use of our Services.
Health-related issues resulting from the consumption of our meals, unless caused by our gross negligence.

Our total liability for any claim is limited to the amount paid for the affected order.

9. Privacy

Our use of your personal information is governed by our Privacy Policy, which can be found at Privacy Policy.

10. Changes to Terms

Savage Kitchen reserves the right to update these Terms at any time. Changes will be posted on our Website, and your continued use of the Services constitutes acceptance of the updated Terms.

11. Third Party Websites

This Website may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites.

12. Contact Us

If you have questions about these Terms, please contact us at: eat@savage-kitchen.com

This concludes the Terms of Service for Savage Kitchen.